Job Description
About the company:
Rhone is performance driven apparel made by and for those in the pursuit of progress. Founded in 2014 by brothers Nate and Ben Checketts, we exist to inspire, equip, and support individuals in their pursuit of progress—both physically and mentally. More than just apparel, Rhone is a mindset, championing the power of being a little better every day. With a relentless focus on performance, innovation, and style, our products are engineered to move with you—wherever the pursuit takes you. By the end of 2025, Rhone will operate 22 retail stores across the U.S., each serving as a hub for community, connection, and the Forever Forward mindset.
About the role:Customer Experience Agents play an integral role in shaping Rhone’s success. As a team, Customer Experience has more daily interactions with Rhone’s passionate customer base than virtually all other channels combined. Delivering ‘wow’ to the customer through these daily interactions and identifying actionable insights that can improve their future experiences through enhancements to the Rhone product, online merchandising, and other areas are absolutely critical to making Rhone the fastest growing men’s performance brand on the planet.
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