Job Description

Job Id: 64423

Position: Architect

Client: ATL - AIM

Location: 55 Trinity Avenue, Suite G700 Atlanta, Georgia 30303-0000

Duration: 6+ Months

Shift: 8:00 AM to 5:00 PM

Job Overview:

Constituents of the City of Atlanta regularly engage the city government to report issues and request city services. The city utilizes a Customer Relationship Management (CRM) system to capture, track, and respond to citizens' issues and requests. City of Atlanta recently implemented a new CRM solution from Microsoft Dynamics 365 and is seeking a Solutions Architect to support the application.

As a Microsoft Dynamics Solutions Architect, you will be responsible for designing, implementing, and maintaining Microsoft Dynamics solutions to meet the business needs of customers. You will play a critical role in translating business requirements into technical solutions and ensuring the successful deployment of Dynamics 365 applications. This role requires a deep understanding of Microsoft Dynamics 365, along with strong analytical, problem-solving, and communication skills.

Key Responsibilities:

• Solution Design and Architecture:
  • Collaborate with business stakeholders to understand their requirements and translate them into functional and technical specifications.
  • Design end-to-end solutions using Microsoft Dynamics 365, ensuring alignment with business goals and technical standards.
  • Develop architecture diagrams, data models, and integration plans.
• Implementation and Customization:
  • Lead the configuration, tuning, and optimization of Dynamics 365 applications.
  • Develop plugins, workflows, and scripts to extend Dynamics 365 functionality.
  • Ensure seamless integration of Dynamics 365 with other enterprise systems.
• Project Management:
  • Oversee project timelines, deliverables, and resources to ensure successful project completion.
  • Work closely with project managers to provide regular updates on project status, risks, and issues.
  • Conduct solution testing, user training, and post-implementation support.
• Technical Leadership:
  • Provide technical guidance and mentorship to other developers and team members.
  • Stay updated on the latest Dynamics 365 features, tools, and best practices.
  • Advocate for best practices in solution design, development, and deployment.
• Client Engagement:
  • Act as the primary technical point of contact for clients, addressing their queries and concerns.
  • Conduct workshops and presentations to demonstrate Dynamics 365 capabilities and solutions.
  • Build and maintain strong relationships with clients, ensuring high levels of satisfaction.

Qualifications:

• Education:
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Experience:
  • Minimum of 5 years of experience in implementing and customizing Microsoft Dynamics 365 solutions.
  • Proven track record of successfully leading Dynamics 365 projects from inception to completion.
  • Experience with Dynamics 365 modules such as Customer Service, Sales, Marketing, Finance, and Operations.
• Technical Skills:
  • Proficiency in Dynamics 365 customization, configuration, and development.
  • Strong knowledge of Microsoft Power Platform (PowerApps, Power BI, Power Automate).
  • Experience with Azure services, .NET, C#, JavaScript, and SQL.
  • Familiarity with data migration tools and techniques.
• Soft Skills:
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Effective time management and organizational skills.

Preferred Certifications:

• Microsoft Certified: Dynamics 365 Fundamentals
• Microsoft Certified: Power Platform Solution Architect Expert
• Microsoft Certified: Power Platform App Maker Associate
• Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate

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