Customer Service Representative (Work From Home) Job at Globe Life: McQuade Organization, Dallas, TX

T3hiQ0U0elF1NE9oNkVBRUJJVWhpT2t5WkE9PQ==
  • Globe Life: McQuade Organization
  • Dallas, TX

Job Description

Job Description

Job Description

Job Title: Customer Service Representative (Work From Home)
Job Type: Full-Time, Remote
Location: Remote (U.S. applicants preferred due to licensing requirements)
Industry: Financial Services

About Us

At Globe Life, were dedicated to helping individuals and families secure their futures through personalized life insurance solutions. As a licensed provider, we prioritize integrity, empathy, and education in every interaction. Join our remote-first team of professionals and make a difference in peoples' lives while building a rewarding sales career.

Position Overview

We are seeking a motivated Customer Service Representative to consult with prospects, identify their coverage needs, and guide them through the insurance purchasing process. This is a fully remote role that combines customer service, consultative sales, and the opportunity to earn uncapped commissions all while making a meaningful impact.

Key Responsibilities
  • Contact warm leads and referrals via phone, email, and video to assess client needs

  • Educate clients on life insurance options including term, whole, and universal life

  • Provide personalized quotes and close new policies using a consultative approach

  • Maintain licensing compliance and product knowledge in all operating states

  • Follow up with prospective and existing clients to ensure satisfaction and retention

  • Log all activities in the CRM accurately and in a timely manner

  • Stay updated on industry regulations, carrier products, and underwriting guidelines
Qualifications
  • Minimum 1-2 years of service and/or sales experience (insurance or financial services preferred)

  • Excellent verbal and written communication skills

  • Comfortable working in a fully remote environment with limited supervision

  • Proficient with digital tools such as CRM systems, VoIP software, and e-signature platforms

  • Strong organizational skills and a customer-first mindset

  • Bilingual applicants are encouraged to apply (Spanish, Mandarin, etc.)

What We Offer
  • 1st Yr. Income Range: $41,210-$52,450/yr

  • Fully remote work with flexible scheduling

  • Company-provided leads and marketing support

  • Paid training

  • Health insurance stipend or benefits package (where applicable)

  • Career growth opportunities into team lead or sales management roles

  • Recognition programs, performance bonuses, and ongoing mentorship

Equal Opportunity Employer

Globe Life is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and supportive workplace for all team members regardless of race, ethnicity, gender, age, religion, sexual orientation, disability, or veteran status.

How to Apply

Click Apply to submit your resume. Qualified candidates will be contacted for a virtual interview.

Job Tags

Full time, Work from home, Flexible hours,

Similar Jobs

VOYlegal

Tax Attorney Job at VOYlegal

 ...directly with two law firm clients to identify qualified mid to senior tax associates/counsel/partner candidates: (1) Mid-market law firm...  ...UNPOSTED chambers ranked mid-market law firm seeking senior tax attorney candidates with 10-25 years of experience. Significant... 

Navy Federal Credit Union

Assistant Manager Business Intel and Data Science Job at Navy Federal Credit Union

 ...necessary to achieve data-driven analytic solutions Partner with internal business partners and external vendors to ensure successful...  ...Partner with senior management to ensure internal/external regulatory exam preparedness Assist with developing and implementing new... 

Maxion Research

Remote Usability Tester - Earn Up to $790/Week (Hiring Immediately) Job at Maxion Research

 ...Description This gig is perfect for those looking for temporary, remote, part-time work. The hours are flexible and no previous experience is needed. Participants will have the option to choose particular studies based on their ability to participate either online,... 

Rang Healthcare

Travel LPN / LVN - Behavioral Health Job at Rang Healthcare

 ...Job Description Rang Healthcare is seeking a LPN / LVN Behavioral Health for a travel job in Warm Springs, Montana. Job Description & Requirements...  ...care tasks. Collect samples for lab testing as assigned. Provide emotional and psychological support when needed... 

Silver Cross Hospital

Patient Safety Attendant Job at Silver Cross Hospital

 ...Ensures safety of the patient through direct observation. Works under the direction of a Registered Nurse. Provides ongoing observation of...  ...Shift Details: Nights, 11p-7a. Department: IP PATIENT SAFETY ATTENDANTS. Benefits include Medical, Dental and Vision plans, Life Insurance...