Dynamics CRM/CE Business Analyst - NJ Job at Nigel Frank, United States

TUJmQUhJemN1b1NoN0VzR0RZc21qTzQzWXc9PQ==
  • Nigel Frank
  • United States

Job Description

Dynamics CRM/CE Business Analyst - NJ

a0MaA000000c9K1.3_1741286202

We are seeking a talented and driven D365 CE (Customer Engagement) Business Analyst to join our dynamic team. The ideal candidate will be responsible for analyzing and understanding business requirements related to Microsoft Dynamics 365 Customer Engagement (CE) and collaborating with cross-functional teams to design, implement, and optimize D365 CE solutions. The role will involve working closely with stakeholders to identify and document business processes, develop functional specifications, and support system integration efforts to ensure seamless operations and enhance business outcomes.
Role & Responsibilities

* Develop and maintain expert-level knowledge of Dynamics 365 for Sales and associated add-ons (e.g., Experlogix CPQ).
* Provide consultation and support during CRM installations, upgrades, and customizations.
* Recommend process improvements to optimize the use of Dynamics 365 and its underlying database systems, including Microsoft SQL.
* Document and analyze sales processes, identifying opportunities for improvement.
* Provide administrative support for CRM systems, ensuring smooth operation and troubleshooting issues.
* Train, coach, and mentor staff and end users on CRM functionality and best practices.
* Collaborate with stakeholders to prepare project scopes, timelines, and task/time estimates.
* Gain deep knowledge of CRM database structures, table relationships, and related products.
* Troubleshoot and resolve CRM-related technical issues effectively.

Skills & Qualifications

* Bachelor's degree in Computer Science, Business, Information Systems, or a related field.
* Experience with Dynamics 365 for Sales/CRM is strongly preferred.
* Familiarity with PowerApps and Power Automate.
* Experience with Experlogix CPQ is a plus but not required.
* Proficiency in Microsoft SQL and a solid understanding of database structures.
* Strong analytical and problem-solving skills.
* Ability to multitask and manage priorities in a fast-paced environment.
* Excellent written and verbal communication skills.
* Team-oriented, personable, and self-motivated with a passion for delivering exceptional results.

Job Tags

Similar Jobs

Prime Staffing

Travel Nurse RN - CVPICU - $2,835 per week Job at Prime Staffing

 ...If offered and accepted, must provide a photo upon contract signature Work Setting Required: Pediatric CVICU Hospital Highlights Childrens Hospital Magnet, Teaching, & Level I Pediatric Trauma Center Total Staffed Beds: 323 inpatient beds 70 dedicated... 

Anderson Industries LLC

Maintenance Technicians - 1st Shift Job at Anderson Industries LLC

 ...maintenance or fabrication experience in an industrial environment Ability to learn new...  ...PM) CURRENT POSITIONS ~2 TOTAL - Entry Level Company Description Flexon...  ...hoses are made with high-quality materials designed for consistent performance. By design,... 

North Dakota Court System

Court Reporter - Bismarck, ND Job at North Dakota Court System

The Court Reporter is responsible for making a verbatim record of district and juvenile court trials, proceedings, and other matters using computer-aided transcription, shorthand, and/or audio recording equipment, writing court logs, noting appearances and essential events... 

Trillium Drivers

Now hiring CDL A Flatbed Driver in Alvin, TX! Job at Trillium Drivers

 ...weekends when necessary. Paid weekly and qualify for benefits after 30 days. $19 per hour with no Hazmat and $20 per hour with Hazmat. Temp-to-hire/long-term. If you are interested, please apply today! Qualifications -Valid CDL Class A Drivers license. -At least 1+... 

Brown Trucking

Class A Regional Truck Driver | Home Weekly! Job at Brown Trucking

 ...Job Description The Brown Trucking driver experience is unique in every way! From incredibly flexible home time to unmatched dispatcher support and competitive weekly pay, our drivers are given the resources to excel on their own terms, both on AND off the road. Your...